Dental Buy is an ecommerce platform for various dental equipment, instruments and products manufactured by the leading dental brands throughout the world.

Ordering at Dental Buy is easy. Placing your first order at Dental Buy? Just add items you want to shop to the cart, enter your shipping address and payment information and that are it! Your order will be delivered to your doorstep. If you need any assistance give us a call, we would love to help you out.

Your order would be delivered through reputed courier companies at your doorstep.

Once your Order is successfully placed, you will receive a confirmation over email from Dental Buy.com this mail will have all the details regarding your order. Order details can also be viewed at My Account -> My Orders if you have placed the order from your own Indiana deals Account

Yes, if your debit/credit card isn’t working we can always take your order over phone & you can deposit the money in our Company’s Bank Account. Give us a call on our Customer Support number.

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details.

If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:

Net Banking 2-4 business days

Debit Card 5-7 business days/Credit Card 7-21 business days

Your order status is updated to you via emails every step (On Request). Once your order is placed, you would receive an email with your order details. In case of any unforeseen events which delay your order, you would receive a special update from our end or you can call our customer care for docket number and details.

If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount.

If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same.

For certain product categories, once you place an order, it cannot be cancelled. This is also indicated on the individual product pages. In rare cases when we are unable to deliver the product in spite of repeated attempts at the shipping address, an amount of Rs. 1000 would be charged on the refund amount.

In order to place a bulk order please drop a mail to info@dentalbuy.in with your requirements and the concerned team would get back to you. Or send your enquiries through link available on about us page of our website.

Have you ordered a size too small or too big? No problem! We offer exchange for our customers too. Please read up our exchange policies for details

Generally, Dental Buy™ ships the items within the day of the order or the next.Business days exclude public holidays and Sundays.Estimated delivery time is dependent on the product’s availability.

There are zero hidden charges when you make a purchase on Dental Buy™. The prices listed for all the items are final and all-inclusive of taxes. The price you see on the product page is exactly what you pay.

YES, Dental Buy deliver items internationally. You will be able to make your purchases on our site from anywhere in the world. International payments can only be done through PAYPAL and if any other mode, then please contact our support team. It is requested to all international buyers to provide proper addresses with area pin codes, contact number, and email addresses.

Yes, Indiana Deals provide All India COD services covering maximum pin codes in India. There are no extra charges for COD orders. But, it is limited to orders amounting Rs. 10,000.

Also, no cash on delivery option is available for International Buyers

We accept payments made using Visa, MasterCard and American Express credit/debit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password/one time password (otp).

Your online transaction on Dental Buy is secure with the highest levels of transaction security currently available on the Internet. Dental Buy uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Dental Buy are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password/otp service for online transactions, providing an additional layer of security through identity verification.

Please reach our support team to understand the availability and shipping timelines for the products which you are looking for, to confirm if it meets your needs, before placing the order.

Please visit the tracking page, as it usually get updated within 1-2 working days. Still, facing the problem? No worries, Reach our customer support team through contact us page. Support team will definitely help you regarding your order query.

Our support team is ready to serve its customers for every problem related to Indian Dealz. Please feel free to contact us via mail, phone, etc. We will help you with every best possible solutions as fast as possible.

Please share a snapshot of the invoice and the shipment with us via mail or whats app with order id. Our support team will reach out to you, to resolve the issue, and get the right products sent to you ASAP.

If you received a damaged parcel, please be sure whether just outside packing is damaged or product is also damaged. If, in case product is damaged, just share a snapshot of the damaged article with us and our team will help you to resolve the issue ASAP.