Shipping and Returns
We ship worldwide directly from the INDIA.
We at dentalbuy know how important it is to receive your purchased products in the finest condition, and on time. So
we use a large network of couriers to deliver your products to you as early as possible.
• We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are within 1 -7 business days. In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
• We offer Free shipping on Orders above Rs 1899 . Orders Below Rs1899 subject to a Shipping Charge of Rs 99 .
• The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
- If you wish to cancel your order, get in touch with Customer Support (firstname.lastname@example.org) with your order number in 24 hours. As long as your order has not been dispatched we can cancel it and refund your amount. No cancellation can be made after product has been shipped from our warehouse.
Cash On Delivery Policy
As per the Cash on Delivery policy:
• To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
• C-O-D is applicable on a minimum sale value of 0 and maximum of Rs. 10000 only.
• Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be
• You cannot open the box without making the payment at the time of delivery.
• If the product is open, do not accept the order.
• No credit/debit cards are accepted in Cash on Delivery.
• COD is only available in India
ECONOMIC SHIPPING :
All orders will be shipped by India Post under economic shipping.
Economic shipping will not be available on orders above $150.
USA – 3 to 7 days expected delivery time
UK – 3 to 7 days Expected delivery time
AUSTRALIA – 3 to 7 days expected delivery time
ISRAEL –3 to 7 days expected delivery time
CANADA – 3 to 7 days expected delivery time
MOST OF THE EUROPE – 3 to 9 days expected delivery time
REST OF THE WORLD – 10 to 35 days expected delivery time
EXPEDITED SHIPPING :
All parcels/packages are delivered by renowned 3rd party Courier services (DHL, UPS, FedEx)
CUSTOM DUTIES AND TAXES :
International buyer please note that import duties, taxes and charges aren’t included in the item price or postage cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Shipping costs are estimated by the size and weight of your entire order and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout
HASSLE FREE RETURNS
At dentalbuy.in we believe in making returns hassle free. As longs as the below conditions are met, we will
happily take back, at no charge, any product you may be unsatisfied with. Simply contact our customer service
department to arrange a return.
Returns be accompanied by a copy of the original invoice, stating the reason for the return
All returns must arrive in original packaging, unopened and unmarked.
Returns will be accepted within 30 days of receiving the product.
Returns on equipment such as hand pieces, ultrasonic machines, curing lights etc. are not accepted. The
manufacturer’s warranty does apply to any defects or malfunctions.
Shortages or errors must be reported within 7 days of the receipt of the package.
INTERNATIONAL RETURNS & REFUNDS
Dentalbuy does not accept returns for orders shipped outside India. Products can only be eligible for returns if the products received have been deemed to have been received in a damaged or defective state. Such products can only be returned in their original packaging, in an unused and sealed condition. Opened or used products will not be accepted as returns.
If a return is accepted, Dentalbuy will replace or refund the invoiced rupee value for, the damaged / defective product. The amount to be refunded will be credited to the customers account. In case a replacement is required, The additional customs charge will be bourne by Dentalbuy directly.
If you have any queries regarding our shipping and return policy please mail us to our customer support email@example.com